Privacy Policy

All information (including but not limited to the property area, floor size, price, address and general property description) on the Website is provided as a convenience to you, and has been provided to Abode Central by third parties.

In placing the information on the Website, Abode Central and its partners have received the information passed on from third parties. Abode Central and its partners have no belief one way or the other as to whether the information contained on the Website is correct. Neither Abode Central nor its partners, licensors or suppliers (nor their respective directors, affiliates or employees) have checked the accuracy of the information and do no more than pass it on. They do not accept any liability (direct or indirect) for any injury, loss, claim, damage or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with the use of any information, or any error, omission or defect in the information, contained on the Website.

Information contained on the Website should not be relied upon and you should make your own enquiries and seek legal advice in respect of any property on the Website or the information about the property contained on the Website.

Prices displayed on the Website are current at the time of issue but may change at any time and are subject to availability.

CALCULATORS: The results from calculators supplied on this website should be used as an indication only. Results do not represent either quotes or pre-qualifications for a product or service. It is advised that you consult your legal adviser or financial adviser before proceeding with any transaction.

HYPERLINKS TO THIRD PARTY SITES: This Website may contain hyperlinks to websites operated by parties other than Abode Central. Such hyperlinks are provided for reference only. Abode Central does not control such websites and is not responsible for their contents. Abode Central’s inclusion of hyperlinks to such websites does not imply any endorsement of the information or material available on such websites or any association with their operators, and you use such websites, including information, material, products and services contained in them, solely at your own risk. Furthermore, because Abode Central’s privacy policy is applicable only when you are on this Website, once linked to another website, you should carefully read that website’s privacy policy before disclosing any personal information. In certain circumstances Abode Central may receive a commission, fee or reward for a hyperlink, pointer or other introduction to a third-party website. Abode Central is not liable to disclose the basis of such commission, fee or reward except as may be and only to the extent required by law.

USE OF WEBSITE: As a condition of your use of the Website or any services on the Website, you warrant to Abode Central that you will not use the Website for any purpose that is unlawful or prohibited by these Terms & Conditions. In particular, but without limitation, you agree not to:

  • use the Website to defame, abuse, harass, store, threaten or otherwise offend others;

  • publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;

  • use any automated scripting tools or software;

  • engage in or promote any unsolicited emailing or spamming via the Website;

  • impersonate any person or entity;

  • in any way make available using the Website any material that you do not have a right to make available or which contains viruses or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.

CHANGES TO SITE: Abode Central and its suppliers may make improvements or changes in the information, services, products, and other materials displayed on this Website, or terminate this Website, at any time without notice. Abode Central may modify the terms and conditions of access to and use of this site at any time, and such modifications will take effect immediately upon posting of the modified terms and conditions on this Website. Accordingly, you agree to read the terms and conditions on a regular basis, and your continued access or use of this Website will be deemed to be your acceptance of the modified terms and conditions.

GOVERNING LAW: These terms and conditions and the resolution of any dispute between Abode Central and you will be governed by and construed in accordance with the laws of Australia, without giving effect to any principles of conflicts of law. Abode Central’s failure to insist upon strict enforcement of any provision of these terms and conditions will not constitute a waiver of any provision or right. Any legal action or proceeding between Abode Central and you related to these terms and conditions will be brought exclusively in a court of competent jurisdiction in Australia.

  1. Purpose

Abode Central, its partners, licensees and its Related Bodies Corporate (we, us) understand and respect that protection of your personal information is important to you. This document sets out how we collect, use, disclose, retain and manage your personal information and how we comply with our obligations under the Privacy Act 1988 (Cth) (Privacy Act).

By using our services and by using and continuing to use our Website, you consent to us collecting, maintaining, using and disclosing your personal information in the way described in this Privacy Policy.

2. Definitions

In this policy:

(a) Credit Assistance Provider means a person or entity that provides credit assistance (for example, mortgage and finance broking) for the purposes of the National Consumer Credit Protection Act 2009 (Cth);

(b) Credit Related Information means information about your current relationship and debts with credit providers, your credit history and other information pertaining to your creditworthiness, which may be derived from a credit report about you.

(c) Related Body Corporate has the same meaning as under the Corporations Act 2001 (Cth);

(d) Related Entity has the same meaning as under the Corporations Act 2001 (Cth);

(e) Sensitive Information has the same meaning as under the Privacy Act.

(f) Website means www.abodecentral.com.au or any other website we may establish or operate from time to time.

(g) The meaning of any general language is not restricted by any accompanying example, and the words ‘includes’, ‘including’, ‘such as’, ‘for example’ or similar words are not words of limitation.

3. Why do we collect personal information and how do we use it?

We offer a range of services, including property management, appraisals, sales, leasing, advertising, and related advisory services (Services).

We collect personal information to enable us to provide our Services, including:

  • processing enquiries;

  • facilitating the sale, purchase, advertising or leasing of properties;

  • recording persons entering a property;

  • acting as property manager;

  • internal business operations;

  • complying with legal obligations;

  • advising clients of additional services;

  • sharing information with service providers and partners;

  • maintaining and updating systems;

  • for statistical, promotional, governance, and insurance purposes.

If we do not collect this information, we may not be able to provide the requested Services.

4. What personal information do we collect?

Depending on the Services, we may collect:

  • Name, address, phone number, and email

  • Employment and financial details

  • Property ownership or rental history

  • Credit and insurance information

  • Identification (e.g. driver's licence)

  • Sensitive and credit-related information

  • Other personal information as relevant

    5. How do we collect personal information?

    We collect personal information:

  • directly from you;

  • from your representatives;

  • via our website or electronic communications;

  • from public sources and social media;

  • from franchisees, Strata Managers, or third-party partners;

  • from competition entries, surveys, and other interactions.

    We may also collect click-stream data and use cookies to improve website performance. Links on our website may lead to third-party sites, which we do not control.

    6. Considerations when you send information to us

    While we take precautions to secure your data, no transmission over the internet is 100% secure. You can help protect your data by:

  • closing your browser after use;

  • avoiding public computers;

  • protecting your login credentials.

    Notify us immediately if your information is compromised.

    7. Disclosing personal information

    We may disclose your information:

  • with your consent;

  • to enable delivery of our services;

  • to employees, contractors, and service providers;

  • to comply with legal obligations;

  • to affiliated entities or in emergencies;

  • where required for law enforcement or public safety.

    8. When we act as a Credit Assistance Provider

  • We may disclose personal information to:

  • Related Bodies Corporate

  • Brokers and lenders

  • Aggregators and mortgage managers

  • Co-owners or insurers

This information may be used to assess eligibility, compile loan applications, and meet administrative or legal requirements.

9. Disclosure of personal information offshore

We may disclose personal information overseas when:

  • advertising to international buyers

  • using international service providers

Countries may include New Zealand, Hong Kong, Japan, Indonesia, India, Philippines, and others. These parties may not be bound by Australian privacy laws. By providing us with your information, you consent to this offshore disclosure.

10. How your information is stored

We use secure physical and electronic measures to store data. We retain data as long as required for compliance, governance, insurance, or dispute resolution.

11. Marketing and opting out

We do not use Sensitive Information for marketing. You can opt out of marketing communications at any time by contacting us.

12. How you can update, correct, or delete your personal information

You may request access to your information or ask for corrections by contacting us. If legally permitted, we may refuse access and will explain why in writing.

Notify us immediately if:

  • someone accesses your data unlawfully

  • we breach our privacy obligations

  • you have concerns about your information

13. Changes to our Privacy Policy

This policy may be updated periodically. Please review it regularly. For questions, contact us at:

Abode CentralEmail: support@abodecentral.com.auPhone: 07 5558 3871Website: www.abodecentral.com.au

For more on your privacy rights, visit the Office of the Australian Information Commissioner: www.oaic.gov.au